Terms & Conditions

Effective Date: January 2026

Welcome to 1-800-GOT-JUNK?. These Terms & Conditions outline the rules, responsibilities, and agreements between you and our company when using our website and junk removal services.

By accessing our website or scheduling our services, you agree to follow these Terms & Conditions. If you do not agree with these terms, please do not use our services.

1. About Our Services

1-800-GOT-JUNK? provides professional junk removal and disposal services for residential and commercial customers across the United States and Canada.

Our services may include:

• Residential junk removal
• Commercial junk removal
• Furniture removal
• Appliance removal
• Construction debris removal
• Recycling and donation services

2. Service Appointments

Customers are responsible for providing accurate information when booking an appointment, including contact details, service location, and details about the items requiring removal.

• Appointments are subject to availability.
• Arrival times may vary due to traffic, weather, or unexpected circumstances.
• Customers should ensure safe access to the items scheduled for removal.

3. Pricing and Payments

Service pricing may depend on factors including the amount, type, weight, and volume of items being removed.

• Final pricing may be confirmed after an assessment of the items.
• Additional charges may apply for extra services or changes to the original request.
• Customers agree to provide valid payment information when required.

4. Items We Remove

We remove many common household and commercial items, including furniture, appliances, electronics, and general unwanted materials.

Certain items may not be accepted due to safety, legal, environmental, or regulatory restrictions.

Restricted items may include hazardous materials, chemicals, explosives, illegal substances, and other prohibited waste.

5. Customer Responsibilities

Customers agree to:

• Provide accurate booking information
• Ensure safe access to removal areas
• Remove personal belongings from unwanted items before pickup
• Inform our team about special conditions or restrictions

6. Cancellation and Rescheduling

Customers may request appointment changes or cancellations. We recommend providing advance notice whenever possible.

Late cancellations or missed appointments may be subject to applicable charges.

7. Recycling and Disposal Practices

We are committed to responsible disposal practices. Whenever possible, items collected through our services may be recycled, donated, or processed through environmentally responsible methods.

8. Website Usage

You agree not to:

• Use the website for unlawful purposes
• Attempt to damage or interfere with website operations
• Copy website content without permission
• Submit false or misleading information

9. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of external websites.

10. Limitation of Liability

1-800-GOT-JUNK? is not responsible for damages caused by circumstances beyond our reasonable control, including weather conditions, accidents, delays, or third-party issues.

11. Intellectual Property

All website content, including text, graphics, logos, images, and branding materials, belongs to 1-800-GOT-JUNK? and may not be used without written permission.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.

13. Governing Law

These Terms & Conditions shall be governed by applicable laws and regulations of the regions where services are provided.

14. Contact Information