Privacy Policy

Effective Date: January 2026

At 1-800-GOT-JUNK?, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request junk removal services, or communicate with us.

1. Information We Collect

We may collect personal information that you provide when you interact with our website or services, including:

• Name and contact information
• Phone number and email address
• Service address and pickup location
• Details about your junk removal request
• Payment and transaction information
• Messages, inquiries, and customer support communications

2. How We Use Your Information

We use your information to:

• Schedule and provide junk removal services
• Respond to customer inquiries and support requests
• Provide service updates and appointment confirmations
• Process payments and manage transactions
• Improve our website, services, and customer experience
• Send important service-related communications

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only when necessary with:

• Service providers who assist with business operations
• Payment processing partners
• Technology and website providers
• Legal authorities when required by law

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, analyze visitor activity, and provide a better user experience.

Cookies help us understand website usage, remember preferences, and improve our marketing efforts. You can disable cookies through your browser settings if you prefer.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Requesting access to your personal information
• Requesting corrections or updates
• Requesting deletion of your information where applicable
• Opting out of certain communications

8. Children's Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact Us